Terms & Conditions for Swimming with whales and other Cetraceans

Whale Swims

  • The boats departures are subject to weather conditions.

  • Please be aware that our tours are with migrating or resident wild animals in their natural environment and guests should not assume that Swimming with Ocean Whale Swims has any control over the whales appearance or behaviour. The crew will make every effort to ensure the best possible whale encounters on the day and based on previous experience we work on a better than 90% success rate, however, there are no guarantees or refunds in the event of not swimming with or sighting whales.

Cancellation Period

  • Cancellation of a booking or part thereof will incur the following fees based on the notice period prior to any tour. Once travel has commenced, no refunds will be made for any unused services and clients will be responsible for their travel arrangements and insurance.

  • A deposit for any tour is made upon booking to secure your place on the tour, this is non-refundable.

  • If a cancellation is made within 1 month (30 Days) prior to the tour date, we will reimburse the cost of the tour up to 25% minus the deposit which is non refundable upon booking the tour.

  • If a cancellation is made within 3 months (90 Days) prior to the tour date we will reimburse the cost of the tour up to 50% minus the deposit which is non refundable upon booking the tour.

  • Cancellations made by Ocean Whale Swims will be reimbursed in full.

Cancelled days during tours

  • If for any reason weather or operational cancellation of a single day occurs during the tour, Ocean Whale Swims will reimburse you a prorated day rate to compensate for the cancellation, this fee is no more than £100 per day per person.

Itinerary Disclaimer

  • The itineraries on our websites are correct at time of publishing and may differ slightly depending on changes to local operations, foreign policy and laws, availability of resources. In the case of any changes, Ocean Whale Swims will endeavor to provide an alternative option to continue your itinerary.

Insurance Policy

  • Travel insurance is NOT included in the cost of your tour. Ocean Whale Swims strongly recommends that passengers arrange their own travel insurance. Insurance is required before arriving at your destination to ensure you are covered for unforeseen situations that may arise to cause loss of luggage, cancellation of flights or medical emergencies.

  • Ocean Whale Swims and its affiliates are not responsible for loss or damage of any equipment whilst participating in these activities. Appropriate travel insurance should be arranged prior to visiting your destination.

Release Forms/Waivers

  • While Ocean Whale Swims makes every effort to safeguard our clients, we cannot be held responsible for personal injury or loss due to events beyond our control. Ocean Whale Swims carries inherent risk as you are intersecting with wild animals and a signed release form is required from all participants before tour departure. This is signed on the first day of departure or prior to arriving at your destination on each separate tour.


  • Guests are encouraged to download this liability waiver and return back to Ocean Whale Swims prior to your tour.